Hotel General Manager’s Reflection on a working day…

Managing a hotel comes with a ton of responsibilities. Hotel management covers a hotel’s operational aspects and requires various skills, such as people management, marketing, organizational skills, and customer service skills.

The primary goal of hotel management is to run a hotel successfully while simultaneously managing other aspects of the establishment.

✅Great communication skills
✅Conflict-management skills
✅Interpersonal skills
✅Attention to detail
✅Operational skills
✅Ability to multitask
✅Ability to accept criticism
✅Financial management
✅Emotional intelligence
✅Positive attitude
✅Cultural awareness
✅Team spirit
✅Tech savvy

Hospitality should have no other nature than love…
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